Terms and Conditions

Kendra Court Coaching Services, Online Workbooks, E-books, and Programs

Last updated: March 31, 2025

Welcome to Kendra Court Coaching. These Terms and Conditions (“Terms”) govern your use of our website (kendracourt.com), our app, purchase of any digital products (including workbooks, e-books, programs, and services), and participation in any coaching services or programs provided by us. By purchasing or accessing any products or services, you agree to these Terms. These Terms are the only terms that govern your purchase of the services, content, and materials. They comprise the entire agreement between the parties, superseding all prior or contemporaneous understandings, agreements, negotiations, representations, warranties, and communications, both written and oral. If you do not agree with these Terms, please refrain from using our products or services.

1. Services and Products Offered

Kendra Court Coaching provides online coaching services, downloadable workbooks, e-books, programs, and other related digital products aimed at helping you achieve personal or professional development.

  • Coaching Services: May include one-on-one coaching, group coaching, or other personalized support including but not limited to From Stuck to Success: The Career Change Formula (the “Program”).

  • Digital Products: Includes workbooks, e-books, and programs available for download upon purchase.

1a. Services Purchased - Specifications

The “Program” includes:

  • Proprietary recorded training and curated content that is relevant, practical, and actionable

  • A minimum of twelve (12) weeks of coaching support through weekly scheduled office hours

  • Access to a community of peers for support and accountability

  • Six (6) one-to-one prescriptive coaching sessions

  • Six (6) Voxer sessions for questions and support between office hours and coaching sessions (three minutes max length; personalized response within 24 hours or next business day)

2. Eligibility

You must be at least 18 years of age to purchase or access our services and digital products.

3. Purchasing Products and Services

  • All payments are in USD.

  • We accept credit card payments only.

  • All purchases are processed through a secure payment gateway.

  • You agree to provide accurate and current payment information.

  • All payments are due in full at the time of purchase unless a payment plan is arranged.

  • Prices may change at any time.

  • Digital products are delivered via email or accessible through your account.

  • All payments are non-refundable, except valid 30-day Guarantee requests (see Refund Policy).

3a. Payment Terms for the “Program”

Price:

  • Pay In Full (PIF): $9,997 USD

  • Payment Plan: 3 monthly payments of $3,997 USD (first payment due immediately; remaining two paid 30 days apart)

If you select a payment plan, you authorize automatic charges to your payment method until all installments are completed.

4. Refund Policy

Due to the digital nature of our products, no refunds are provided for digital products once downloaded.

The 30-Day Guarantee applies only to From Stuck to Success: The Career Change Formula. To claim:

  • Email support@kendracourt.com within 30 days

  • Submit completed homework for available weeks

  • Demonstrate participation in office hours, Voxer communication, and coaching sessions

Refund requests will be reviewed on a case-by-case basis. Refunds are a privilege, not a right, and will be granted at the discretion of the Kendra Court Coaching team.

5. Intellectual Property

All content, including coaching materials, digital products, videos, designs, and software, is the intellectual property of Kendra Court Coaching or its licensors and is protected by international laws.

You agree not to copy, modify, distribute, or publicly use any materials without our written permission.

By purchasing and accessing our services, you are granted a non-exclusive, non-transferable license for personal use only.

6. Confidentiality

Personal and professional information shared during coaching sessions is confidential. We respect your privacy and will not share client information publicly without authorization, although absolute confidentiality cannot be guaranteed on third-party platforms.

We may share anonymized quotes unless you request otherwise. Testimonials will not include your last name or employer information without consent.

7. Program Access

Upon enrollment, you receive access to course materials. Access may be revoked if you violate these Terms.

  • You are responsible for maintaining confidentiality of your login credentials.

  • You may not share your account access.

  • The agreement term begins upon payment.

8. Coaching Expectations

Coaching is a collaborative process. We provide guidance, but you are responsible for implementing strategies. Your participation and commitment affect your results.

We make no performance guarantees beyond those stated in these Terms.

8a. Your Commitment to the “Program”

  • Attend coaching calls, sessions, and office hours on time

  • Be open, honest, and willing to stretch beyond your comfort zone

  • Take responsibility for your results and ask for support when needed

  • Inform us of any personal situations that may impact your experience

8b. Our Commitment to You

  • Act with integrity, kindness, patience, and honesty

  • Provide a safe, supportive environment

  • Share actionable insights and strategies

  • Hold you accountable for your progress

  • Encourage you to be the best version of yourself

9. Limitation of Liability

Kendra Court Coaching makes no guarantees regarding coaching outcomes. We are not liable for indirect, incidental, or consequential damages.

10. Termination

We reserve the right to terminate or suspend your access if you violate these Terms or engage in illegal or unethical behavior.

11. Privacy Policy

Your use of our services is governed by our Privacy Policy, which outlines how we collect and use your data.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of Canada. Disputes will be resolved via arbitration or mediation in Toronto, ON, Canada.

13. Modifications

We may update these Terms at any time. Changes are effective upon posting. Continued use of our services constitutes acceptance of the updated Terms.

14. Contact Information

For questions about these Terms, please contact:

Kendra Court Coaching
support@kendracourt.com
+1-249-700-1710